Frequently Asked Questions
What are the delivery times?
We use Royal Mail 48-hour tracked delivery for all domestic UK orders. Shipment is expected to take place the next working day for orders placed before 1pm and the following working day for all other orders. Customers should therefore expect to receive their order within four working days (if not before).
For international orders, we also use tracked delivery, so customers are able to see up to date shopping information and order arrival expectations. Obviously, delivery times vary depending on location and we would suggest a 10-working day delivery expectation as a guide.
Is VITA tested on animals?
GP Vita and our production partners do not test on animals, and we are proud that VITA is cruelty-free, with no animal products forming any part of the ingredients or packaging. We use 100% vegetable-based inks and ensure any adhesives used in the packaging do not use or contain any animal-derived ingredients. We are exploring third-party accreditation to validate that VITA is cruelty-free.
Are samples available?
We are currently exploring having samples we can send out as well as discussing stocking VITA with a number of high street retailers where it could also be sampled. Right now we don’t have any samples ready yet and will update the website as soon as we have any further news.
Can I buy VITA on the high street?
Please see the ‘Stockists’ section of our website for the latest availability news! We are in discussions with several major retail chains who have expressed an interest in stocking VITA and we expect to make further announcements in due course!
Are any other products available?
Thank you for your interest! We have been overwhelmed by the positive reaction from customers to VITA and our product development team are working on a range of complementary products, so please consider subscribing to our email newsletter to be one of the first to hear about any future developments and new products!
Where can I see Giovanni’s shows?
Giovanni Pernice’s 2024 tour starts on 18 January and continues to 30 April, touring all parts of the UK. For venue and ticket details, please visit Giovanni's Tour site here.
We would love to hear from you
If you have any questions about GP Vita please do get in touch using the form below. If you have a question related to an order, please provide the order reference in your message. Thank you for your interest in GP Vita.